Edinburgh Business Address & Answering Service | The Edinburgh Office
Live Chat

Virtual Business Address +
Telephone Answering Service

Virtual Business Address +
Telephone Answering Service

Our combined Virtual Business Address + Telephone Answering Service package includes mail forwarding for business mail, as well as a professional telephone answering service. This provides a major saving compared to traditional office space and staff costs.

Using one of our two prestigious Edinburgh addresses as your business address not only protects your privacy but helps to create the right impression with clients and suppliers, generating an image of an established business with its own premises.

Our experienced staff ensure your mail is forwarded to you and your telephone calls are answered professionally and promptly using your company name, with all messages being sent immediately to you, ensuring you never miss a call or opportunity.

Virtual Business Address +
Telephone Answering
Service

£319.99 +VAT

1 Year Service

Buy Now

Plus £20 Postal Deposit

Learn More A £20 postal deposit is required to cover the cost of physically forwarding business mail to you.

Who it’s for

Those who wish to receive 'business' mail only

Startups, freelancers, entrepreneurs and SMEs

Business owners who can't always get to the phone

UK and international companies who want to establish a presence in other cities

Companies who want to save money on hiring a receptionist

Key features

Telephone Answering Service with unlimited calls and messages

Virtual Business Address with free scan and email of all business mail

Your own Edinburgh telephone number

Calls answered professionally in your company name

Choice of two Edinburgh Registered Office Addresses: Edinburgh New Town and Edinburgh Central

How it works

Select your required package, complete your order and start receiving messages the same day

Change your business address to our address

Business mail will be forwarded to you, scanned and emailed or held for collection

Our friendly and professional staff answer your calls in your business name

All messages (including contact details) are taken and sent to you instantly via email, your online admin panel and our free MYCO app

Frequently Asked Questions

How does a Virtual Business Address work?
A Virtual Business Address can be used where you would show your place of business. For example, on your website and stationery.
When business mail is received, we forward this to you or, if preferred, open the mail and scan and email it to you. Personal mail will not be forwarded.
Can I use a Virtual Business Address for my Registered Office Address?
Our Virtual Business Address cannot be used as a Registered Office Address or Director Service Address. However, if you purchase our package Virtual Business Plus, this can be used as your Virtual Business Address, Registered Office Address and Director Service Address.
How frequently is mail forwarded?
The frequency at which mail is forwarded or scanned and emailed is up to you. Most of our Virtual Business Address clients choose to have their mail forwarded weekly; however, you can choose to have it forwarded daily, weekly or monthly.
By default, your account will be set up for us to forward your received business mail daily. If you prefer a different frequency or would like your mail scanned and emailed to you, simply let us know and we will update your account.
Can I collect mail from your office?
Yes. All we ask is that you let us know when you are coming in so we can ensure your mail is ready for collection. Mail collection is not available from our 101 Rose Street South Lane, Edinburgh office.
Is there a charge for mail forwarding?
The cost of forwarding business mail to you by 1st Class mail is £0.20p per item + postal charges. We do not get proof of postage for mail.
Can I use your address on my ‘Google My Business’ profile?
No, unfortunately our virtual office locations are not eligible for a 'Google My Business' profile on Google. However, other smaller online business directories might allow our locations to be used.
How does the Telephone Answering Service work?
We will give you an Edinburgh (0131) phone number which you can either use as your own number or you can divert calls to it when you are busy. When your number is called, we answer it in your company name. We then let the caller know that the extension is busy, you are in a meeting or calls are going to voicemail (or anything else as instructed by you). We will take a message and their contact information, which are all immediately uploaded to your online admin account and sent to you by email and via the MYCO smartphone app.
What days and hours does your Telephone Answering Service operate?
Our Telephone Answering Service operates between 9am-5.30pm, Monday to Friday. (excluding bank holidays)
Does my contract automatically renew at the end of my 12-month term?
No, we do not automatically renew any of our services. We send a renewal email approx. a month before an annual renewal is due. These are followed by several reminders if action has not been taken.
What ID do I need to supply?
You are required to supply proof of your ID (passport, driving licence photocard, government-issued ID card, HM Forces ID card, valid Student card, employment ID card, disabled driver blue badge) and proof of address (utility bill, bank statement, mortgage statement, HMRC Notice of Coding) within seven days.You will be shown where to upload your ID once your order is complete.
How do I start?
Simply select the required combined package, complete the order form, and make the payment online using Worldpay. Once we have your order, your account will be active and ready to use. As soon as you have submitted your order, check your emails, as you will receive an automatic email confirming your order and the correct address to use.
Do you accept parcels?
We accept 1-2 parcels a month, no bigger than a standard shoebox (approx. 35cm x 25cm x 13cm) and no heavier than 2KG at 167-169 Great Portland Street, 85 Great Portland Street and 7 Bell Yard (London), 50 Princes Street (Ipswich) and 64a Cumberland Street (Edinburgh). Parcels larger than a standard shoebox size will not be accepted. Parcels are NOT accepted at 63-66 Hatton Garden (London), 10 Queen Street (Ipswich) or 101 Rose Street South Lane (Edinburgh).
Parcel Forwarding Fee is £5 each + postal charges.

Choose from our prime Central Edinburgh addresses

We have two impressive offices at notable
locations in Edinburgh New Town and Central
Edinburgh ideal for creating a great impression

New Town, EH3

Cumberland Street
Edinburgh

Central, EH2

Rose Street South Lane
Edinburgh

Discover Our Additional Services

Save £49.99 when you upgrade to a combined package

Virtual Business Plus +
Legal Document Pack

Learn More

Virtual Business Plus +
Website & Email Hosting

Learn More

Virtual Business Plus +
Telephone Answering Service

Learn More

What do our clients say?

"Excellent service! Everyone I spoke with at The Registered Office was incredibly helpful and it made choosing their services easy. They've been reliable, timely in communication, and overall everything I could hope for."

Meredith Greta | United Kingdom

"I can't recommend The Registered Office enough, nothing is ever too much bother. As a small business it's been fantastic to have an office address we can trust. Thank you!"

Laura Hood | United Kingdom

"I have had the pleasure of using The Registered Office for 3 years now and I cannot fault them in terms of service and professionalism. The choice of office addresses is excellent and certainly add value to my business. Service 5/5, People 5/5, value for money 5/5. I couldn't recommend more highly."

Wayne | UAE

"Excellent service. Their staff are always ready to answer your messages and help with any assistance you need about your company setup and lots more."

Napoleon Okugbe | Nigeria

"We have been treated professionally and courteously at all times with the Registered Office UK and intend to continue using their business services."

Jack Avondo | South Africa

Contact Us

Thank you for visiting our website. Our friendly and hard-working team at The Edinburgh Office will sort your mail, take your calls and simply be there behind-the-scenes to support your business. We assure you of a professional, reliable and friendly service at all times.

Our support team can be found working on your behalf from 9am to 5.30pm Monday to Friday (excluding UK public holidays).

Please use our contact form to email us or use our details below to telephone, arrange a call back or live chat with our support team.

Get in Touch

We work with businesses, corporations and startups worldwide. How can we help?

Speak to one of our friendly team members

Sales

0131 516 2337

09:00 – 17:30 | Monday to Friday

Company Formations

0131 516 2337

09:00 – 17:30 | Monday to Friday

Support

0131 516 2337

09:00 – 17:30 | Monday to Friday

The Edinburgh Office is a UK-based, behind-the-scenes business to business service provider specialising in Registered Office Address, Director Service Address, Business Address, Company Formations and Telephone Answering services with cost-effective packages and customer service at its core.

© 2022 Registered Office (UK) Ltd, All Rights Reserved. Trading as The Edinburgh Office | VAT No: GB263877953 | Company No: 09347868